01

Summary

Digital transformation and education strategy leader with 10+ years' experience translating emerging technology, education needs, and organisational priorities into practical change. Strong record of linking strategy with delivery across academic, professional, compliance, and technology-adjacent teams — spanning AI adoption, business process automation, digital learning platforms, and assessment redesign. Postgraduate research background in applied ethics and ethics of emerging technologies supports balanced decision-making across innovation, risk, privacy, and public value.

02

Value

Education-facing innovation

Technology-enabled improvements supporting learners, teachers, and institutional quality.

Process improvement & automation

Workflow redesign and AI-enabled automation to eliminate manual bottlenecks at scale.

Strategy with delivery

Translating priorities into practical frameworks, operating models, and implementation pathways.

Stakeholder influence

Facilitation and change communication across academic, professional, and senior leadership levels.

Responsible adoption

AI governance, ethics, risk management, privacy, and quality assurance at scale.

03

Selected Achievements

Led the pilot implementation of a new enterprise LMS (Brightspace), with outcomes shaping the university-wide rollout strategy.

Created AI-era assessment integrity frameworks now adopted as the standard across all School course offerings.

Introduced automation into the setup of 30+ subjects running six times per year, generating estimated annual savings exceeding $200K.

Founded Quezzi, an AI-powered SMS platform, taking it from concept to live product with paying subscribers across three international markets.

Delivered 10+ nationally funded digital capability subjects under Study Link / NPILF, broadening STEM participation and digital skills pathways in regional Australia.

Elected to the Charles Sturt University Academic Senate (2025) for the 2026–2028 term.

04

Experience

Academic & Digital Lead, Enabling Courses

Charles Sturt University 2022 — Present
  • Led pilot implementation of Brightspace across enabling courses, then drove division-wide adoption of digital and AI platforms across teaching, marking, curriculum design, and administration.
  • Designed AI-era assessment integrity frameworks in partnership with Academic Integrity and Compliance teams.
  • Identified business process improvement opportunities and introduced automation into recurring subject setup processes, significantly reducing workload allocation across 30+ subjects delivered six times per year.
  • Drove capability uplift across 20+ academic and professional staff through training, guides, consultation, and practical adoption support.
  • Advised Course Directors, School leadership, and university stakeholders up to Pro Vice-Chancellor level on AI strategy, governance, and scalable adoption models.

Founder, Quezzi — AI via SMS

Australia / International 2025 — Present
  • Architected an AI-powered conversational platform for low-connectivity contexts, integrating OpenAI and Google APIs with mobile service providers.
  • Built evaluation frameworks measuring response quality, model performance, user engagement, and service reliability to drive iterative improvement.
  • Managed product strategy, analytics, marketing, subscription design, and financial modelling across AU, US, and Canada markets.

Acting Course Director, Enabling and Transition Courses

Charles Sturt University Sep 2024, Sep 2025 & Mar 2026
  • Managed operations for 20+ academic and professional staff, overseeing delivery, resourcing, and day-to-day decision-making.
  • Represented the School in strategic projects involving student success, systems, and digital service redesign.

Academic Project Manager, NPILF / Study Link

Charles Sturt University 2024
  • Led delivery of 10+ nationally funded Study Link digital capability subjects (coding, cybersecurity, cyber ethics) designed to broaden STEM participation in regional Australia.
  • Coordinated cross-functional stakeholders to align content development, enabling pedagogy, project milestones, and workforce-relevant outcomes.
  • Supported inclusive curriculum design by embedding First Nations perspectives and equity-focused approaches.
  • Contributed to the introduction of Cogniti AI agents into Study Link subjects, piloting an ethically grounded and scalable approach to student engagement.

Lecturer / Associate Lecturer, Enabling Education and Philosophy

Charles Sturt University 2013 — 2022
  • Designed and delivered subjects across enabling education, academic literacies, ethics, logic, and critical reasoning, with a strong focus on equity, transition, and student success.
  • Used student performance data, feedback, and learning analytics to iteratively improve learning design, engagement, and progression outcomes.
05

Platforms, Tools & Methods

06

Governance & Service

07

Education

08

Awards & Publications

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